Automated fee collection and parking ticket dispensing machine

ABSTRACT

An automated fee collection and ticket dispensing machine is disclosed that is capable of operating under a variety of operating modes. The machine permits users to purchase a variety of passes. The disclosed machine includes printers to produce receipts or passes for services or activities. Payment may be made using credit cards, debit cards or cash. The device is provided with networking means, to allow central control and monitoring of the device. Power for the machine may be provided by hard-wiring the device to conventional AC power lines, by solar panels, by batteries, or a combination of any of these. The user interface includes a video output screen with “touch screen” capability to receive user input, audio output means, and a proximity sensor to activate the machine when a user approaches. Additionally, security means are provided to deter potential thieves or vandals.

This application is a Continuation of U.S. patent application Ser. No.10/341,916, filed Jan. 13, 2003, now U.S. Pat. No. 6,715,673, which is aContinuation of U.S. patent application Ser. No. 09/458,577, filed Dec.9, 1999, now U.S. Pat. No. 6,505,774, which claims the benefit of U.S.Provisional Patent Application Ser. No. 60/111,526, filed on Dec. 9,1998, all applications being incorporated herein in their entirety byreference.

FIELD OF THE INVENTION

The present invention relates to automated fee collection machines, andin particular, parking meter fee collection machines that provideprinted output in the form of decals, receipts, stickers, or othertangible media as evidence that fees for parking or other activitieshave been paid or credited.

BACKGROUND OF THE INVENTION

In the parking and permit fee collection industry, a number of methodshave been devised for collecting fees and for providing payees withproof of having paid the required fee. Some systems depend on theintegrity of the patron, such as those in which the patron is given anenvelope to place the fee in and a tear-off stub to serve as a receipt.However, this system offers no immediate method for verifying that thefee has actually been paid. Thus, a dishonest person can take thereceipt without having paid the required fee. The risk that such aperson's failure to pay the fee will be detected is low. Despite theseshortcomings, such “honor-based” collection systems are in wide usebecause they are inexpensive to install and because they require nopower source, which may be difficult to provide in remote locations.

The collection of fees for fee-based activities using unattendedcollection stations has long been practiced. In particular, inconnection with the collection of fees at an automobile parking lot,armored boxes having slots through which fees may be deposited have longbeen used. In many instances, the individual parking spots in a parkinglot are numbered, and a corresponding numbered slot in the armored boxis provided. In use, a user parks his or her car in a numbered slot, anddeposits the appropriate fee in the slot corresponding to the chosenparking spot. The user fee is then held in an individual box within thelarger armored box corresponding to the numbered slot. Enforcement ofthe prescribed charges requires parking lot personnel to travel to thefee collection box, remove a padlock securing the cover of the armoredfee collection box, and to manually ensure that the proper amount hasbeen paid for each of the occupied parking spots. Although the systememploys mechanical components that are simple in design and relativelyinexpensive, they suffer from a number of disadvantages.

Among the disadvantages of such slot-type fee collection boxes is theease with which fraud can be perpetrated against the parking lot owner.For instance, an accurate accounting of a day's receipts relies entirelyon the attentiveness and honesty of the person collecting the fees.Therefore, there is little incentive for an attendant to forgo stealingall or a portion of the collected fees. In addition, it is relativelyeasy for a user to pay less than the prescribed amount without penalty.For example, a user may submit payment for one hour of parking, yet usethe parking space for more than one hour. Such underpayment is difficultto police without frequent checks by parking lot personnel of the feescollected and the cars parked in the lot. Another example ofunderpayment is where a patron, having paid for a full day's parkingfee, leaves earlier in the day, and that person's place is then taken byanother, who does not pay. In this instance, the lot foregoes fees thatcould have been collected had use of the individual parking spots beenaccurately tracked.

An additional disadvantage of such fee collection boxes is that theyrequire a user to have exact change. Also, they provide the user with noreceipt to prove proper payment, and no reminder of when the time paidfor has expired.

With respect to user fees collected by state and national parks, anhonor system has typically been used. Generally, an armored box having aslot for insertion of the proper fee is provided. A user who, forexample, wishes to pay for a camping spot must typically enter thenumber of the camping spot on a provided envelope, place the properpayment in that envelope, and slide the envelope through the slot of thearmored box. Although a tear-off receipt is often provided, there is noindependent verification that the proper fee has been paid. Also, such asystem offers no way for a user to know whether any camping spotsremain, without actually traveling to the desired spot and making adetermination as to whether the spot is occupied. Furthermore, becausesuch unattended fee collection boxes are often located in remote areas,it is often difficult to send park rangers or other personnel to collectpaid fees and to ensure that users have made proper payment.

More sophisticated fee collection systems include electronic means todetect whether a specified amount of money has been provided to acollection box. These systems may then provide the patron with areceipt. However, such systems typically require that the patron takethe printed receipt to, for example, a park ranger, before receiving therequired decal or other method of proving that the required fees havebeen paid. Also, such devices lack flexibility in the types of permitsand fees charged by any one such machine. These machines also lack theability to be integrated within a larger network. Furthermore, suchdevices typically require a large amount of power, making installationin remote locations difficult.

In the context of fee collection devices for use in parking lots,automated systems may allow a user to purchase the use of a spot andissue the user a printed receipt indicating the time paid for andserving as proof that the fee has in fact been paid. Other devices mayissue a printed ticket at an entry gate, and encode informationregarding the date and time of entry on a magnetic stripe. Uponreturning to the parking lot to remove his or her car, a user may paythe incurred fee at an automated device. This device may determine theproper fee by reading the magnetic stripe on the issued card todetermine the amount of time the parking spot has been in use. Theparking machine may then encode the stripe on the issued ticket as beingpaid, and allow a prescribed amount of time for the user to exit thelot. The user exits the lot by presenting the validated ticket to a cardreader associated with the exit gate. The ticket is then collected bythe exit gate, and the user is allowed to leave the lot.

However, these automated machines suffer from a number of disadvantages.For example, it is difficult to re-program such machines to performdifferent or additional functions. This is because conventionalautomated fee collection devices have employed microcontrollers having asingle operating program hard coded in associated EPROM, EEPROM or ROM.Accordingly, re-programming such devices generally requires that theentire program be erased and a new program encoded in memory (e.g. inthe case of EPROM and EEPROM), or replacement of the entire chip (e.g.,where the microcontroller has ROM). Regardless of the type of memory,the re-programming of a microcontroller requires that the fee collectiondevice be shut down. Also as a result of the use of microcontrollers,the number of functions that such devices can perform is severelylimited. Therefore, such devices have generally been provided with onlyone operational mode.

Additionally, conventional automated fee collection devices aredifficult to service. In particular, the opening of such devices toservice the interior removes the devices from service, as essentialcomponentry on the cover is then disassociated with internal components.Further, even during servicing that does not require removal of themachine face plate, other servicing operations may require the machineto be removed from service. For instance, any changes made to theoperating program of the machine generally requires that the existingprogram be entirely erased from memory, wherein a new program containingthe changes is loaded in its place. Because the entire program must beerased and then replaced, the machine is unable to function during suchoperations. Existing automated fee collection devices also arevulnerable to vandalism and theft.

For the above stated reasons, it would be advantageous to provide amethod and apparatus for the automated collection of fees and dispensingof tickets. In particular, it would be advantageous to provide a methodand apparatus for automatically collecting fees and making a record ofpayment that can be easily modified to perform different or additionalfunctions. In addition, it would be advantageous to provide such amethod and device that is economical to operate and reliable.

SUMMARY OF THE INVENTION

The present invention discloses an apparatus for collecting fees anddispersing permits, which avoids or alleviates the problems discussedabove. The present invention allows an unlimited number of fee amountsand permit types to be collected and dispersed from one machine. Thedevice has low power requirements, and includes features to protect theinternal components from the effects of weather and from attempts attheft.

According to one aspect of the present invention, an automated systemfor collecting fees and distributing permits and receipts is provided.The device includes at least one printer used to create receipts andpermits. The provided printers may incorporate thermal resin transfertechnology to provide permits and decals that do not discolor over time,thus allowing their use as annual passes, or in other applications wherelongevity is important. The included printer or printers may alsoprovide a bar code on the printed receipt or pass, enabling the deviceto allow the return of previously issued passes.

The present invention also provides an apparatus that is capable ofcompleting multiple transactions during one use session. Therefore, auser may, for example, purchase both a camping and a boating permitduring one session. These permits may then be charged to the same creditcard. Additionally, transactions may be paid for in cash or coin.

It is another object of the present design that the device may be fullyfunctional even while being serviced by a technician or attendant. Thus,patrons can deposit coins, bills, or use a credit card even while theaccess door is opened. This is made possible by having the ticket/changedispensing chute being interconnected to the bottom of the protectivehousing, as opposed to the access door. This configuration allows thevarious ticket dispensing chutes, coin and bill change chutes to befully functional with the access door open.

It is yet another aspect of the invention that the coin acceptor chutebe substantially tamper proof, and that the ticket/receipt chute beconstructed in a manner which prevents the tickets and receipt frombeing stuck in the metallic chute, even during periods of low humiditywhen there is significant static electricity. Thus, the coin acceptorchute has been designed with a “bayonet” design which can be easilycleaned and which has drainage apertures to allow the drainage ofcontaminates prior to entering the coin hopper. Additionally, theticket/receipt chute is preferably equipped with an air blower whichpushes the tickets, receipts and decals downward to the dispensing tray.

A device constructed in accordance with an embodiment of the presentinvention further includes a radar proximity sensor to sense thepresence of a user and bring the device from a “sleep” mode to anoperating mode. This improves the user-friendliness of the device andallows the device to consume relatively little power. Therefore, thedevice is easy to use and may be placed in remote locations where accessto dedicated power lines is unavailable. To further enhance theuser-friendliness of the device, an embodiment constructed in accordancewith the present invention includes a touch-sensitive video screen,allowing users to select items from a graphical interface. Thisinterface is highly customizable, and may be used to provide text andgraphic images, as well as receive input from the user.

In another aspect of the present invention, the machine includes acomputer for controlling the machine. Preferably, a plurality ofoperating modes are provided, allowing the machine to be used in avariety of settings, without requiring costly modifications to themachine itself. The provided operating modes may include “pay on foot”,“pay and display”, “pay by space”, “parks pass”, “theater” or othermodes. These operating modes are stored in easily modified or replacedcomputer files. For instance, files can be modified or replaced byloading modified or new files onto the computer's hard disk drive from afloppy disk or other drive using removable media, or by using acommunications link with another computer.

In a further important aspect of this device, a bar code reader orscanner is included for use by patrons. Thus, a patron who purchases aparticular camping spot and wishes to later change spots, may do so bypresenting the receipt generated during the earlier transaction to thedevice. The scanner of the device may then read the earlier transactionfrom the receipt, and allow the patron to change camping spots withoutlosing credit for the nights paid for but not spent at the firstselected camping spot. Should the second selected camping spot beoffered at a different cost from the first, additional payment may berequired from the patron at that time, or a refund issued. Further, thesystem may issue reservation receipts to allow patrons to pay in advancefor various permits or fees. Of course, changes made by the patron afterthe initial selection may be logged by the device and such informationmade available to the operating entity.

In a further aspect of the device, receipts, decals, and stickers may becustom printed by the device for each patron. Thus, the device need onlystore blank receipts, stickers, decals, or vouchers. Specificinformation, such as the camping spot reserved and the number of nightspaid for, may be tailored to the particular transaction. Passes allowingaccess to particular areas may be reverse printed on clear printingstock for placement inside the windows of patrons' vehicles. Of course,pre-printed decals, tickets or vouchers may be stored in the machine fordispensing to individual patrons either as is or with additionalinformation, such as a serial or transaction number, printed thereonwhen the decal, ticket or voucher is issued. As mentioned above,receipts may be generated to allow the patrons a means for provingpayment and for changing initial selections made by providing a bar codeto that particular patron that is subsequently read by the machine'sscanner.

In a further aspect of the invention, security features are provided toissue warnings to persons attempting to steal from or vandalize themachine. These warnings may be verbal, and may become progressively morestem if tampering persists. Attempts at tampering with the machine mayalso activate a provided camera to capture a visual image of theperpetrator. A connection to emergency or other personnel can beestablished over a provided communications link, allowing the machine ora user to communicate with offsite personnel in the event of anemergency.

Thus, it is one aspect of the present invention to provide a method andapparatus for the automated collection of fees and dispensing ticketswhich comprises:

an isolated, stand alone, automated fee collection and ticket dispensingdevice adapted for operating in a plurality of operational modes,comprising:

a power supply;

a durable protective enclosure having locking means for securing anaccess door;

a fee collection means for collecting a payment from a user andproviding change as necessary;

a first output device adapted to modify a first ticket stored in saiddispensing device;

a second output device adapted to modify a second ticket stored in saiddispensing device;

a dispensing chute with a first aperture to receive the first ticketoutputted from said first output device, and a second aperture toreceive the second ticket outputted from said second output device, saiddispensing chute further comprising a dispensing tray, extending outsideof said protective enclosure which allows the first ticket and thesecond ticket to be discharged from the dispensing chute;

an air flow dispensing means in operable communication with saiddispensing chute and a power supply, wherein upon receiving a signal,said air flow dispensing means provides air flow within said dispensingchute, wherein the first ticket and the second ticket are dispensed fromsaid dispensing chute; and

a computer positioned within said durable protective enclosure andoperably interconnected to at least said fee collection means, saidpower supply and said first output device and said second output device.

The Summary of the Invention is neither intended nor should it beconstrued as being representative of the full extent and scope of thepresent invention. The present invention is set forth in various levelsof detail in the Summary of the Invention as well as in the attacheddrawings and the Detailed Description of the Invention and no limitationas to the scope of the present invention is intended by either theinclusion or non-inclusion of elements, components, etc. in this Summaryof the Invention.

BRIEF DESCRIPTION OF THE DRAWINGS

The accompanying drawings, which are incorporated in and constitute apart of the specification, illustrate embodiments of the invention andtogether with the general description of the invention given above andthe detailed description of the drawings given below, serve to explainthe principles of these embodiments.

FIG. 1 is a front perspective view of an automated fee collection andticket dispensing unit;

FIG. 2 is a front perspective view of the dispensing unit shown in FIG.1 with the door opened and revealing the internal componentry;

FIG. 3 is a front elevation view of the access door hinge assembly;

FIG. 4 is a top plan view of the access door hinge assembly;

FIG. 5 is a front elevation view of the receipt/decal chute withattached dispensing chute blower;

FIG. 6 is a right elevation view of the receipt/decal chute shown inFIG. 5;

FIG. 7 is a front elevation view of a bayonet coin chute and mountingbracket;

FIG. 8 is a plan view of the bayonet coin chute shown in FIG. 7;

FIG. 9 is a schematic depiction of the operational components of themachine of the present invention;

FIG. 10 is a flowchart illustrating the “pay on foot” operating mode ofthe present invention;

FIG. 11 is a flowchart illustrating the “pay and display” operating modeof the present invention;

FIG. 12 is a flowchart illustrating the “pay by space” operating mode ofthe present invention;

FIG. 13 is a flowchart illustrating the “park pass” operating mode ofthe present invention;

FIG. 14 is a flowchart of a start-up routine according to an embodimentof the present invention;

FIG. 15 is a flowchart of the menu hierarchy according to an embodimentof the present invention;

FIG. 16 is a flowchart illustrating a subset of the displayed controlbutton selections according to an embodiment of the present invention;

FIG. 17 is a flowchart illustrating a software routine for validatingaccess key cards according to an embodiment of the present invention;

FIG. 18 is a flowchart of a software routine in a “pay by space”operational mode according to an embodiment of the present invention;

FIG. 19 is a flowchart of a software routine for receiving paymentaccording to an embodiment of the present invention;

FIG. 20 is a flowchart of menus available to the holder of a level 1access card according to an embodiment of the present invention;

FIG. 21 is a flowchart of menus available to the holder of a level 2access card according to an embodiment of the present invention;

FIG. 22 is a flowchart of menus available to the holder of a level 3access card according to an embodiment of the present invention;

FIG. 23 is a flowchart of a software routine for handling a useremergency according to an embodiment of the present invention;

FIG. 24 is a flowchart of a software routine for handling an incomingcall according to an embodiment of the present invention;

FIG. 25 is a flowchart of a software routine for providing paymentenforcement functions according to an embodiment of the presentinvention;

FIG. 26 is a flowchart of a software routine for providing remoteoperation menus according to an embodiment of the present invention;

FIG. 27 is a flowchart of a software routine for providing devicefailure dial out functions according to an embodiment of the presentinvention;

FIG. 28 is a flowchart of a software routine for monitoring devicesensors according to an embodiment of the present invention; and

FIG. 29 is a front perspective view of an automated fee collection andticket dispensing device showing the protective panel extended over thecomponentry positioned on the front of the device.

To assist the reader in the understanding of the present invention, thefollowing list of components and associated drawings are provided hereinfor reference purposes:

Component List 02 Parking Meter/Ticket Dispenser Machine 04 ProtectiveHousing 06 Computer 08 Computer Floppy Drive 10 Computer Serial Ports 12Access Door 14 Door Hinges 16 Dispensing Tray 17 Cash Bag 18 BillAcceptor 20 Bill Acceptor Chute 22 Coin Hopper 24 Coin EscrowingDispenser/Chute 26 Receipt/Decal Dispensing Chute 28 Printer #1 29Printer #2 30 Printer Paper/Receipt Roll 31 Bar Code Scanner 32 MagneticStrip Card Reader 33 Door Hinge Bolts 34 Door Hinge Spacers 35 BayonetCoin Chute 36 Radar Sensor 38 Interface Cable 40 Camera/Video Hole 42Microphone 44 Lock Lug for Protective Cover 46 Lexan Screen 48 Bill Slot50 Credit Card Slot 52 Voucher Slot 54 Coin Slot 56 Protective Door 57Support Stand 58 Power Supply 60 Pedestal 62 Instructions 64 DoorWeather Seal 66 Door Latch Cable 68 Coin Acceptor Chute 70 PrinterControl Board 72 Latch Bolt 74 Heater 76 Dispensing Chute Blower 78Access Door Hinge Spool 80 Protective Housing Hinge Spool 82 Hinge Pin84 Bushing 86 Hinge Support Bar 88 Hinge Cavity 90 Bayonet Coin ChuteFirst End 92 Bayonet Coin Chute Second End 94 Bayonet Chute DrainageApertures 96 Bayonet Chute Mounting Bracket 98 Hinge Cavity SpongeRubber 100 Hinge Weld Locations 102 Bayonet Coin Chute Coin Channels 104Protective Housing Base Plate 200 Screen Assembly 202 Sealing Gasket 204Touch Screen Matrix 206 LCD Enclosure 208 Heavy Gauge Washer 502 HardDisk Drive 504 Sound Card 506 Removable Storage Medium 508Communications Device 510 Offsite Personnel 512 Computers 514Communications Link 515 Shock Sensor 516 Screen Display 518 DecalDispenser 520 Camera 522 Speaker 524 Smart Card Readers 526 Power Supply528 Backup Batteries 530 Defrosting Fan 532 Cooling Fan 534 Heater

It should be understood that the drawings are not necessarily to scale.In certain instances, details which are not necessary for anunderstanding of the invention or which render other details difficultto perceive may have been omitted. It should be understood, of course,that the invention is not necessarily limited to the particularembodiments illustrated herein.

DETAILED DESCRIPTION

In one embodiment of the invention, the protective housing 4 of theapparatus features rounded corners so that there are no sharpprojections or protrusions. The design is therefore ergonomic, in thatit is easy and pleasant to use. In addition, the design incorporatesminimal labeling, reducing operational confusion. The case itself isconstructed of heavy gauge, die-formed and reinforced cold rolled steel,with a durable color coating. The interior of the case is fullyinsulated to protect the internal components from the effects of extremeheat and cold, and to prevent condensation.

In addition to being insulated, the case also features ventilation holesat the top and bottom of the unit. These holes are vandal-proof and aidin cooling the interior of the housing in the summer and reducingcondensation in the winter. In a particular embodiment of the invention,the ventilation holes in the top of the casing can be closed in thewinter to limit the passage of cold air through the device while theventilation holes in the bottom of the protective housing 4 remain opento allow condensation to escape.

The access door 12, like the protective housing itself, is preferablyconstructed of heavy gauge steel. The access door 12 is secured to thehousing by means of a four-point locking system. This locking system mayconsist of two stainless steel hinge pins, and two latch bolts 74. Aseal is formed between the access door and the housing by rubberizedweather seals inset into a channel. These seals prevent moisture anddust from entering the housing itself.

Referring now to FIGS. 3 and 4, the access door hinges 14 are a novelinternal design positioned within the access door 12 and protectivehousing 4 which prevents exposure to adverse weather and moreimportantly vandals. Thus, there are no pry points which would enablevandals and thieves from cutting or removing the door hinges 14 in anattempt to gain access to the money or expensive componentry containedwithin the protective housing 4.

Referring now to the drawings, FIG. 2 identifies the internalpositioning of the access door hinges 14. The hinges 14 are generallycomprised of three distinct components as seen in FIGS. 7 and 8. Theseinclude an access door hinge spool 78, a protective housing hinge spool80 and a hinge pin 82 which slides through both of these spools to allowrotation of the access door 12. Generally, both the protective housinghinge spool 80 and access door hinge spool 78 have a cylindrical shapeas seen in the drawings, while the hinge pin 82 is comprised of acylindrical metal material such as brass.

A bushing 84 (not shown) may additionally be used between the accessdoor hinge spool 78 and protective housing hinge spool 80 for adjustmentof the elevation of the access door 12 with relation to the opening ofthe protective housing 4. During manufacturing, the protective housinghinge spool 80 is welded to a steel support bar 86 positioned within theprotective housing 4 adjacent the access door hinge point. Theprotective housing 4 is shaped in conjunction with the steel support bar86 to create a hinge cavity 88 which cannot be seen or accessed from theexterior of the parking machine and thus prevents tampering.

The access door hinge spool 78 is in turn welded to the steel accessdoor 12 along the curved circumference of the access door hinge spool78, which allows the necessary rotation of the access door and henceopening of the access door 12, yet preventing any access to the hingemechanism from the exterior of the protective housing. To provide aweather tight seal, and to additionally prevent tampering, sponge rubber98, or other similar weatherproof material, is positioned with the hingecavity 88 to prevent moisture from entering the hinge cavity 88.

To remove the access door 12 for servicing or maintenance of the parkingmeter, the hinge pin 82 is simply removed by pushing the hinge pin 82upward, thus releasing the access door hinge spool 78 from theprotective housing hinge spool 78. In combination with the access doorhinge mechanism 14, the access door is secured to the protective housing4 by use of a door locking mechanism. This system preferably utilizes anelectronic locking mechanism which may be activated by a password orsmartcard, and preferably includes two electronic latches positionedwithin the protective housing 4. The electronic latches engage a latchbolt 72, which is positioned on the access door 12 as seen in FIG. 2.The password is entered by touch pad on the front of the machine. Ineither scenario, upon validation by the computer positioned within themachine, the door is opened electronically by a signal being sent to asolenoid from the computer master memory unit (MMU). If manual entry isrequired due to any form of power failure the door can be opened byremoving a key hole plug and inserting a door plunger tool whichreleases the latch lever, thus opening the door.

The base plate 104 of the protective housing 4 may be constructed fromsteel plate that is heavier than that used in the protective housing 4itself or in the access door 12. The base plate 104 may include apedestal access hole, providing for easy access to components containedin the pedestal 60 itself. The pedestal access hole also provides foreasy wiring, installation and servicing of the device. The configurationof the pedestal itself may be modified for use in a variety ofapplications, and to provide for a variety of particular needs. Forexample, the height of the pedestal 60 may vary depending on whether thedevice is configured to comply with ADA standards, or for conventionalwalk-up access. In addition, where the device is to serve as a freestanding unit, the system battery backup, line conditioner, andtransformer can all be located within the pedestal.

In a further aspect of the invention, multiple electronic features areprovided. A watchdog timer is used to ensure that all components are inan operational state. This timer will reset the device if a particularcomponent is not found to be in an operational state. At the same time,the watchdog timer can notify a remote system host computer via modem ifit is unable to activate the device to ensure its operational status.

In a further aspect of the invention, Hall effect or reflective opticalsensors may be used to monitor the opening and closing of access doorson the device. For instance, such sensors may be used to turn on lightsto illuminate the interior of the case when the access door is opened.Such sensors may be combined with a sensor that detects the level ofambient light, to activate the interior light only when ambient lightconditions are low.

Furthermore, sensors are used to detect the presence or absence ofvarious components and optional equipment. For instance, the system iscapable of sensing whether a cash bag 17, bill acceptor 18, coin hopper22 or coin acceptor 54 are present. Additional equipment that may besensed includes printers 28 and 29, smartcard and credit card readers32, bar code scanners 31, keypads, AC power supplies, solar panels, andadditional battery packs. By sensing the absence or presence of suchequipment, modifications to devices that have already been installed maybe made easily, without requiring modifications to the system board orthe controller. Also, the information concerning the installed equipmentmay be used to determine whether the system needs to signal theoperation of various door latches. Also, where printers are detected,procedures to bring the printer heads to operating temperature may beginat the early stages of fee selection by a user, reducing the timerequired to complete a transaction.

In another aspect of the present invention a unique bayonet coin slot 35is provided which is essentially vandal proof. The position of thebayonet coin slot 35 may be seen in FIG. 2, while more detailed drawingsare provided in FIGS. 7 and 8. FIG. 7 is a front elevation view of thebayonet coin chute 35, while FIG. 8 is a plan view of the bayonet coinchute 35. More specifically, the bayonet coin chute 35 has a first end90 which is positioned adjacent the coin slot 54 when the access door 12is closed. The bayonet coin chute 35 has a second end 92 which ispositioned adjacent to a coin acceptor chute 68 and thus sorts, countsand stores coins submitted by users of the parking meter/ticketdispensing machine 2.

One common problem with prior art coin chutes are their susceptibilityto vandalism and damage. For example, chewing gum, paper, glue and otherforeign substances and contaminants are often poured or dumped into thecoin chute which either temporarily or permanently disables the machine.

The bayonet coin chute 35 provided herein substantially eliminates theseconcerns by having a design which utilizing opposing metallic channels102 which define the chute for the coins. One of the channels 102reciprocates within the other channel 102 and which can be totallyremoved from the other channel 102 and bayonet chute mounting bracket 96by a quick pull from the service attendant. The opposing metallicchannels are oriented between the coin slot 54 positioned on the doorand the coin acceptor chute 68 by the use of one or more mountingbrackets 96, which are oriented to create a natural elevation drop asthe coins travel to the coin acceptor chute 68.

To help prevent clogging, if fluids such as glue or other contaminantsare introduced into the coin slot 54, the bayonet coin chutes metallicchannel 102 has a plurality of drainage apertures 94 which allow theforeign material to drain prior to traveling into the coin acceptorchute 68 or otherwise damaging the bayonet coin chutes 35. Additionally,to facilitate quick removal of the one reciprocating metallic channel102, a small handle or finger pull tab may be interconnected to thefirst end 90.

When the coins travel from the bayonet coin selector first end 90 to thesecond end 92, the coins fall into the coin acceptor/changer 68. Thisdevice reads the coins to determine the amount and value of the changeand whether or not it is sufficient for the parking space, permit orother activity. Additionally, the coin acceptor/changer can be used todispense change out the dispensing tray 16 if programmed for thatfunction.

More specifically, however, the coin hopper 22 is used for dispensingchange if overpayment occurs by the user of the parking meter/ticketdispenser. The coin hopper 22 is preloaded with a plurality of differentcoins, including quarters, nickels and dimes, to provide change asnecessary during use of the machine. Likewise, the bill acceptor 18receives legal tender, determines the denomination of the currency andwhether or not change is required based on the price of the parkingticket or permit. The bill acceptor 18 also serves as a storage bin forthe paper currency inserted by users into the bill acceptor 18 and cantypically hold up to 1000 separate bills. The bill acceptor 18, coinacceptor/changer 68 and coin hopper 22 are all in communication with thecomputer 6, and thus transmit a signal if they become full, or empty, asthe case may be, and then require service. A signal is then sent viamodem to a command station at a predetermined phone number that serviceis required with the machine, and the nature of the service required.

In another aspect of the present invention a novel receipt/decaldispensing chute 26 is provided which utilizes a dispensing chute blower76 as seen in FIGS. 5 and 6. Due to the presence of static electricity,and especially in dry climates, the receipts, decals, and ticketsdispensed in the machine have a likelihood of sticking to the walls ofthe dispensing chute 26. This frustrates patrons of the machine,promotes damage and vandalism and can inadvertently clog the dispensingchute of subsequent users. To alleviate this problem, one or moredispensing chute blowers 76 are mounted on top of the dispensing chute26 and which blow air down the dispensing chute 26 to drive dispensedtickets to the dispensing tray 16. As seen in FIG. 6, the blowers 76 areuseful in pushing tickets/receipt/decals from printer #1, printer #2 orprinter #3, or all three depending on the application.

Typically, dual centrifugal blowers are utilized which areinterconnected to the power supply and which are in communication withthe machines computer. When the machine is activated by the acceptanceof coins, legal tender or credit card, the necessary receipt, decal orticket is printed. Upon printing a signal is sent from the computerwhich activates the two blowers for a predetermined period of time toblow the dispensed tickets downward through the receptacle dispensingchute 26 into the dispensing tray 16. Each of the dispensing chuteblowers 26 are generally capable of displacing 1-3 cubic feet of air perminute, and generate on about 0.10-0.20 amps.

Referring again to FIG. 1, the Lexan screen 46 of the touch screenassembly 200 is shown installed in the door 12 of the ticket dispenser2. A sealing gasket 202 is positioned about a perimeter of the Lexanscreen 46 to create an interface between the Lexan screen 46 and theswinging door 12. According to one embodiment, the gasket 202 isbeveled, so that moisture cannot collect on the gasket 202. The gasket202 can be constructed from an elastomeric material to accommodate thedifferent coefficients of friction of the Lexan screen 46 and the door12.

According to one embodiment, the Lexan screen 46 is overlaid by a touchscreen matrix 204. The touch screen matrix 204 may be a known, resistivetype device. Alternatively, a capacitive type touch screen matrix may beplaced over a back side of the Lexan screen 46, thereby providing atouch screen 200 that is more resistant to damage than an embodimentusing a resistive type device.

Referring now to FIG. 2, the back side of the touch screen assembly 200is shown. In particular, the LCD enclosure 206 of the liquid crystaldisplay of the touch screen 200 is visible. According to one embodiment,the liquid crystal display uses thin film transistor technology toprovide a bright and easily read display. The LCD enclosure 206 ispreferably constructed from stainless steel or some other corrosionresistant and high strength material, to prevent access to the interiorof the protective enclosure 4 by punching through the touch screenassembly 200. In addition, a heavy gauge washer 208 is provided about aperimeter of the touch screen assembly 200. The washer 208 is held tothe interior of the door 12 by bolts. When the bolts are tightened, thewasher 208 forces a flange provided on the perimeter of the enclosure206 against the gasket 202, thereby securely holding the gasket 202between the interior of the door 12 and the enclosure 206. The tightseal thus formed prevents the entry of fluids into the interior of themachine's 2 protective enclosure 4. In addition, the relatively heavygauge washer 208 strengthens the perimeter of the touch screen enclosure206, further enhancing the security of the machine 2.

In one embodiment of the present invention, the touch screen assembly200 is a large “bright view” custom color LCD touch screen assembly.This type of screen provides superior full-color video text and images.The screen uses a thin film transistor active matrix technology whichhas the additional advantage of providing a wide angle of view. Also,this screen provides superior viewing in bright sunlight. Additionally,the brightness of the screen may be adjusted according to the amount ofambient light. Potential impediments to viewing the screen output, suchas condensation or frost on the screen, are reduced by the temperaturecontrol systems built into the device, and by a thermostaticallycontrolled cooling and defrosting fan assembly described more fullybelow.

Referring now to FIG. 9, the major components of an embodiment of theautomated fee collection and ticket dispensing machine 2 of the presentinvention are illustrated. Central to the machine 2 is the programmablecomputer 6. As shown in FIG. 9, the programmable computer 6 isinterconnected to a variety of devices. These devices can generally begrouped into input and output devices, network communications devices,and internal environmental condition monitoring devices.

In one aspect of the present invention, the machine 2 may include anintegrated Pentium-type processor, sound capabilities, hard disk drivestorage facilities, volatile and non-volatile solid state memory, videocapture modules for system interface with a video camera, MITI ultrabright color LCD controller and module, and a full duplex digital voicemodem. These features may be readily upgraded or expanded usingavailable upgrade modules. System software may be backed up, downloaded,or uploaded, using commonly available removable media devices, such asfloppy drives, “Zip” drives, or “Jazz” drives. System information mayalso be placed on the removable media to allow for the printing ofcomprehensive system reports at a central office. Such reports mayinclude information regarding the usage of the device, as well as ofoperating conditions and system condition. Furthermore, the system isconfigured to have a fast boot-up time of 15 seconds or less and toreset automatically if there is a component glitch or if the system“hangs up”. The system modem may be used to alert the host computer of asystem problem. The modem may also be used to receive changes to thesoftware from the host computer, such as changes in fee schedules.

In another aspect of the invention, the system controller board servesto interconnect the various electronic components of the device. Inaddition, the system controller board supplies power at a variety ofvoltages, to satisfy the various power requirements of the systemcomponents. The system controller board also converts communicationssignals to standard voltage levels, so that the signals may be read byassociated communications equipment. For ease of maintenance andexpandability, the controller board uses uniform connector types.Examples of systems and components that can be interfaced with thesystem controller board include computer networks, telephone networks,video cameras, and digital communications and control systems. Thesystem board controller also provides for various analog inputs.Multiplexing of the provided serial ports is also supported by thecontroller board.

The programmable computer 6 may be any digital computer capable ofexecuting files stored as software. As an example, the computer 6 maycomprise an Intel Pentium 200 MHZ processor and an industrial,heavy-duty mother board, such as the Pentium PC-104 MMU mother boardproduced by the assignee of the present invention. The computer 6 maystore executable files on a hard disk drive 502 having a capacity ofabout 3.2 gigabytes of data or greater. The computer 6 may also containabout 32 megabytes or greater of random access memory. Preferably, thecomputer 6 also includes a sound card 504 for processing audiblesignals. Additionally, the computer 6 may include one or more digitalstorage devices having a removable storage medium 506 such as a floppydisk drive 8, tape drive, flash memory card, or a high capacityremovable disk drive such as the Zip or Jazz drives produced by i-OmegaCorporation. Accordingly, it will be understood that the programmablecomputer 6 of the present invention may comprise what is commonly knownas a personal computer. The programmable computer 6 also may include acommunications device 508 such as a modem or network card to enablecommunications between the machine 2 and offsite personnel 510 orcomputers 512 over a communications link 514. Suitable communicationslinks 514 include fiber optic cabling, twisted pair or coaxial networkcabling, a land line or wireless telephone, a radio link, or any otherlink suitable for the transmission of digital data.

The computer 6 also provides connectivity for and control of variousinput and output devices. Thus, in addition to the sound card 504described above, the computer 6 includes interface ports 10 forconnecting external devices to the computer's 6 internal communicationsbus. These ports 10 may comprise any known serial or parallelcommunications protocol, such as universal system bus, RS 232, IEEE1394, PCI, IDE, etc. In addition to these known interfaces, theprogrammable computer 6 of the machine 2 is, in a preferred embodiment,provided with a proprietary bus to enable the foolproof interconnectionof various of the input and output devices to the computer 6. Ingeneral, this proprietary bus assigns each of a plurality of pins to apredetermined function. For example, pin 1 may provide a 5 volt powersupply required by some peripheral devices, while pin 2 provides a 3.5volt power supply, and pin 50 provides a ground. Thus, the power supplycircuit of a first device may comprise active connections to pins 1 and50, while the power supply circuit of a second device may compriseactive connections to pins 2 and 50. Other pins may be assigned toreceiving and transmitting information signals to and from peripheraldevices. Thus, as an example, pin 3 may be dedicated to receiving thedigital output of a shock sensor 516 that records when the device hasbeen hit by a thief or vandal. Devices that should not be connected tocertain of the pins simply have no connection to them. This systemallows for devices to be plugged into any one of a plurality ofreceptacles on the bus, simplifying maintenance of the machine 2.

The computer 6 of the present invention also is preferably provided withan interface for allowing the computer 6 to communicate with variouspayment acceptance devices described in greater detail below. Ingeneral, this interface enables the computer 6 to process data in anon-standard format. For example, a nine bit plus parity format used bycertain known coin acceptors. This is generally done by reading onebyte, while storing the extra bit, and forcing a universal asynchronousreceiver/transmitter (UART) in the serial bus to nine bits, after whichthe stored bit is added to the byte that has already been read.

Circuitry contained in the machine 2 preferably is optically isolated.By providing optical isolation, major components of the machine 2 can beprotected from damage that might occur from over-voltages as a result offaults in other of the components.

The input and output devices operationally connected to the computergenerally allow a user and the machine 2 to communicate. The input andoutput devices may include a color LCD touch screen display 200, variouspayment acceptors 18, 32, 54 a bar code scanner 31, printers 28 and 29and a decal dispenser 518, radar proximity sensor 36, camera 520,microphone 42, speaker 522 and shock sensor 516.

The color LCD touch screen display 200 allows the machine 2 to presentinformation to a user in textual or graphical form. The touch screendisplay 200 generally comprises a Lexan screen 46 overlaid by aresistive touch screen matrix and associated circuitry. Behind the Lexanscreen 46 is located a liquid crystal display (LCD). The provided LCDhas a particularly high brightness, which can be provided by using thinfilm transistor technology, to allow the screen to be read even indirect sunlight. The LCD is also capable of providing full color output.The touch screen display 200 is also capable of receiving input from auser. In general, the touch screen display 200 is capable of sensingwhere on the screen a user has pressed. Typically, areas of the screenare associated with “buttons” displayed by the LCD. In this way, a usermay make selections depending on the particular display. As describedmore fully above, the touch screen function may also be implementedusing a capacitive type touch sensor, which allows the touch screencircuitry to be located on the back of the Lexan screen 46, or any othermethod of providing a touch screen.

The user interface displayed on the screen 200 may consist of icons,presenting an easy to use graphical display to the user. In combinationwith audible direction from the device, ease of use is greatly enhanced.The machine 2 also allows for the presentation of a large number ofoptions to the user in an easy to understand arrangement. Such featuresmay include the ability to return to previous screens, advance to thenext screen, access help features, access voice messaging or a voiceintercom/phone connection with personnel at the central office, and toalert personnel of emergencies.

Because the video display screen 200 allows for touch screen input fromthe user, the machine 2 can present the user with an electronic keyboardwhen information such as the license plate number of the user's vehiclemust be entered. This offers additional advantages, as separatemechanical or electronic touch pads need not be provided on the exteriorof the device. Thus, maintenance costs are reduced, the potential forvandalism is diminished, and the keyboard is infinitely configurable toadapt to particular applications.

In a further aspect, the video display system 200 of the device allowsfor multi-level screen messaging. Thus, information may be presented tothe user on an as-needed basis. For example, where a user is purchasinga camping permit, once the user informs the device that such a permit isdesired, only information pertinent to such a transaction is displayed.Of course, the user may manually return to the screen where the initialselection of permit type was made to select alternative or additionaltypes. Additionally, the system may provide further options to the userafter a transaction has been completed, thus allowing for multipletransactions during each session.

The speaker 522 and microphone 42 are generally associated with thesound card 504. The provision of a speaker 522 enables the machine 2 toprovide voice prompts and commands to a user. The provision of amicrophone 42 allows a user to provide voice commands to the machine 2and to communicate with personnel over a communications link establishedby the machine 2. This also allows the machine 2 to dial 911 in anyemergency, as described in greater detail below. The camera 520 enablesthe recordation of visual images, either still or moving, of users. Thiscapability is useful in apprehending vandals or thieves who havetargeted the machine 2, and thus can also serve as a deterrent from suchcrimes. The shock sensor 516 may be used to identify attempts atbreaking into the machine 2, and thus can be used to trigger an audiblewarning or the operation of the camera. A radar sensor 36 is provided towake up the machine 2 when patrons approach, allowing the machine 2 toconserve energy and to greet users.

The input and output devices also include various payment acceptors.Examples of payment acceptors suitable for use in the machine 2 includecoin acceptors 68, bill acceptors 18, magnetic card readers 32, andsmart card readers 524. The coin and bill acceptors 54 and 18 areconfigured for receiving various denominations of domestic and foreigncurrency. Typically, these devices are configurable to accept selecteddenominations. Where a transaction requires that change be issued to auser, change can be supplied either from the coin acceptor 68 or aseparate coin hopper 22. In addition, the machine 2 provides for theissuance of vouchers, to be explained in greater detail below. Themagnetic card reader 32 can be used to read credit card information,driver's license information, or information from proprietary systems,from magnetic strips. The smart card reader 524 is capable of exchanginginformation with cards storing information in integrated circuits, suchas flash memory. According to one embodiment, the magnetic strip cardreader 32 and the smart card reader 524 share the same slot on theextension of the machine 2. The bar code reader 31 is a scanner adaptedto read information contained in printed bar codes.

The input and output devices also may include various printers 28 and 29and voucher, coupon, or decal dispensers 518. In a preferred embodiment,the printer or printers 28 or 29 use thermal transfer technology toproduce printouts that maintain their legibility in a variety ofatmospheric conditions, and with sufficient resolution to accuratelyprint machine readable bar codes. Preferably, a plurality of printers 28and 29 are provided to enable the machine 2 to produce output on avariety of stock, or to provide redundancy. The thermal printers canprovide a wide variety of receipts and permit options, and the text ofreceipts may be custom generated for each particular transaction.Further, the format and length of receipts may be configured for theparticular site in which the device is situated. Receipts may of coursebe used to provide proof of payment. Information that may be included ona ticket includes: transaction number, bar code identifier, name of parkor agency, date and time of purchase, expiration date and time ofpermit, special park or agency logos or information, type of pass,credit card information, and various user messages. The output devicesmay also include dispensers 518 for issuing decals, preprinted couponsor vouchers, stickers, or cards. The decals or stickers may be printedon durable material where annual or other long-term passes are beingpurchased, or may be die-cut into custom shapes. The custom capabilitiesoffered by such printers also allows for the inclusion of serial numbersor other unique information on each pass or decal.

In a further aspect of the invention, the interior and exterior airtemperature is monitored. This information may be used to controlheaters 4 or fans within the unit itself. The heating and coolingfeatures of the machine 2 may be programmed through the system softwareand commonly used thermostats. The machine 2 also monitors the level ofambient light at the liquid crystal display (LCD) 200. The system thenadjusts the output of the LCD, depending on the level of ambient lightdetected.

The machine's 2 internal environmental monitoring devices generallyinclude a power supply 526, a temperature sensor 528, a defrosting fan530, a cooling fan 532, and a heater 534. The power supply 526 regulatesand supplies power to the computer itself and to the various peripheraldevices. Generally, the power supply provides a DC voltage of from about−12 volts to +12 volts from an AC power source. In addition, the powersupply 526 or power processing unit regulates and charges the system'sbackup batteries 528. In an alternative embodiment, the machine 2 may beprovided with additional batteries to enable sustained operation of themachine 2 without being connected to an AC power source. In yet anotherembodiment, the machine 2 may be provided with solar panels to operatethe machine 2 and/or charge the batteries.

The operational capabilities of the machine 2 will now be described.Typically, when the machine 2 is not being addressed by a user orservice personnel, it enters into a sleep mode in which the peripheraldevices are held in an off or stand-by state. This reduces the powerconsumption of the machine 2, and is particularly valuable where themachine 2 is not connected to an AC power supply and is instead operatedon batteries 528 or a combination of batteries 528 and solar poweralone. If desired, the LCD may be operational to display a greeting oradvertisement. According to an embodiment of the machine 2, the radarsensor 36 remains operational while the machine 2 is in sleep mode, sothat the presence of a user can be detected.

The radar sensor 36 may be adjusted to detect the presence of users atvarying distances, and may be a motion or radar-type sensor. The use ofsuch sensors facilitates the automatic wake-up of the system andimproves the user friendliness of the device, as it may be used totrigger an audible welcome message from the device, without the userhaving to touch the device itself.

When the radar proximity sensor 36 detects the presence of a user, themachine 2 is brought into an operating mode, and issues a verbalgreeting. The verbal greeting is preferably output from the speaker 522operatively associated with the computer sound card 524. According tothis embodiment, the verbal greeting is stored as a digital file inmemory associated with the computer, such as the hard disk drive 502.According to one embodiment of the machine 2, the greeting requests theuser to select a desired transaction. At the time the verbal greeting isissued, the LCD screen 200 is configured to display a screen offeringone or more selections.

According to a preferred embodiment, the machine 2 includes a variety ofoperational modes stored in the hard disk drive. The particular mode ormodes that the machine 2 will be operated in when installed can easilybe selected by setting an appropriate software switch. Typical installedoperating modes include a “pay on foot” mode, “pay by space” mode, “payand display”, “park pass”, and “theater” mode. In addition, the machine2 may be provided with programs to enable the display of selectedmaterial (e.g. advertisements) when the machine 2 is not being used tocomplete a particular transaction.

A further optional aspect of the machine 2 is the ability to operate andcontrol gates and other devices used to control physical access toareas. Thus, the machine 2 may be used to open and close access gates orspike bars.

In one embodiment of the “pay on foot” operating mode, the major stepsof which are illustrated in FIG. 10, the user has approached a parkingarea gate and received a ticket (step 602). This ticket generallyincludes information identifying the parking lot itself, the time anddate at which the ticket was issued, a ticket number, and a machinereadable bar code. In addition, the ticket may include other selectedinformation, such as the name of the parking lot operator. According toan embodiment of the present invention, at least portions of the ticketare printed at the time it is dispensed to the user, rather than beingentirely preprinted. According to a preferred embodiment, the ticketcontains a machine-readable bar code but does not contain a magneticstrip. This is because omitting the need for a magnetic strip reducesthe cost of the required card stock. Also, printing at the time theticket is issued avoids the need to purchase and stock preprintedtickets, and allows fully customizable and easily modified indicia to beprinted on the tickets. The user is granted access to the lot uponretrieving the ticket from the dispenser (step 604), and is then free topark his or her vehicle (step 606).

In order to remove a vehicle from the lot, the user must present aproperly validated ticket to a reader positioned at the exit gate.Validation requires the user to take their ticket to the automated feecollection machine 2 and place the ticket into the machine's 2 bar codescanner 31 (step 608). The bar code scanner 31 enables the machine 2 toretrieve information concerning the particular lot at which the car isparked and the date and time that the vehicle was placed in the lot.Alternatively, the bar code may simply contain the individual ticketnumber, enabling the computer 6 of the machine 2 to retrieve location,date, time and other information associated with the ticket from a filewritten to by the ticket dispenser when the ticket was originallyissued. Based on the information associated with the ticket, the feecollection machine 2 can calculate the fee due (step 610) and requestthat fee from the user (step 612). This request (step 612) may be madeon the visual display screen 200 and/or audibly through the speaker 522.Depending on the installed payment acceptance devices, the user may thenbe provided with a plurality of payment options. The user may select thedesired payment option (step 614) by selecting the appropriate displayedbutton on the touch screen 200, or by beginning payment using one of theprovided devices.

For example, where the user desires to pay with cash, paper bills and/orcoins can be entered through the appropriate receptacles 18 and 54 (step616). Owing to the extreme flexibility of the machine 2, the currencydenominations accepted can be varied (step 618) according to the feedue, or any other desired criteria. For example, the machine 2 may,through its software, be configured to accept a $20.00 bill in paymentof a $9.00 parking fee, and to reject an attempt to pay a $2.00 parkingfee using a $20.00 bill. A rejection may be communicated to the user(step 620) by the visual display 200 or the speaker 522, and preferablyincludes a request to pay using a smaller bill or some other method.This feature allows the machine 2 to conserve its ability to dispensechange, thereby allowing the machine 2 to serve a greater number ofpatrons between servicings than a conventional vending machine. After anacceptable denomination has been provided, the machine 2 provides anyrequired change (step 622). When the machine 2 has in fact run out ofchange, the machine 2 may instead dispense a voucher (step 622) to theuser, good for parking at a later date or for a cash refund after thechange supply of the machine 2 has been replenished. The voucher maycontain a printed bar code to enable reading by the machine 2 at a laterdate. Preferably, the user is given the option of another form ofpayment before a voucher is dispensed.

A magnetic card reader 32 may also be provided for accepting payment(step 624). The magnetic card reader 32 is a known device that readsinformation from a strip of magnetic material commonly affixed to creditcards. Where access to an automated validation system is providedthrough a telephone line or other communications link, a credit card ordebit card transaction can be completed at the time the card is entered.A receipt of a credit card transaction can be output using theassociated printers 28 and 29.

Protection against electronic theft or fraud can also be provided. Thus,where the machine 2 is in communication with a bank or ATM system, itcan be programmed to refuse acceptance of stolen or invalid credit orATM cards. The machine 2 may also be used to notify a host computer viamodem of attempts to use stolen or invalid cards. At the same time, thevideo camera 520 may be activated to capture an image of the personattempting to use the stolen or invalid card.

The magnetic card reader 32 can also be used in connection with paymentcards issued by the operator of the machine 2. Typically, such cards aresold in denominations large enough to allow for several fee payments tobe made without requiring the user to recharge the card using cash, acredit card, or other means. When it is necessary for a user to rechargethe card, or when the user makes an initial purchase of the card, theautomated fee machine 2 of the present invention may be used to completethe transaction (step 626). Thus, by entering the appropriate selectionon the touch screen 200, the purchase or recharge of a fee card can beselected. The user may tender appropriate payment for the card by eitherpaying cash through the coin 54 and/or bill 18 acceptor, or by makingpayment through a credit or debit card. Where the purchase of a new cardis being conducted, the new card may be issued from a dispenser providedon the machine 2. When the transaction involves adding time to apreviously issued fee card, the user may enter that card into themagnetic card reader 32, which can then write to that card the amount ofadditional time and/or money purchased by the user. Because of theextreme flexibility of the machine 2 of the present invention, adiscount may be offered to the user for reusing previously issued cards,simply by changing the operating software. To complete payment, thecharge or debit card account or the fee card is charged the amount due(step 628).

In addition or as an alternative to a magnetic card, payment may be madeusing a smart card reader 524 (step 630). In general, a smart cardincludes an embedded semiconductor chip that stores information, such asthe identity of the user, or an amount of money or time or othercriteria. The smart card reader 524 may, in one embodiment, be accessedby a user through the slot used to access the magnetic stripe cardreader 32. Similar to the example given above concerning a card having amagnetic strip for payment, the machine 2 of the present invention mayaccept payment of a fee through use of a smart card, and mayadditionally recharge and/or issue such smart cards. It should beunderstood that the term payment is used broadly herein, and that asmart card or magnetic access card could be issued that authorizes theholder to use a particular service for a limited or unlimited time andplace, without being assigned a specific monetary value.

In discussing the various means provided for allowing users to makepayment of a fee, it should be noted that the bar code scanner 31 servesas a device for accepting payment when it is presented with a propercoupon or voucher (step 632).

Continuing the example of the “pay on foot” operational mode, when auser returns to a parking lot to retrieve his or her car, after makingpayment, a validated ticket is issued (step 634). This validated ticketmay be the identical ticket originally submitted by the user, with nochanges. Where no changes are made to the ticket, the machine 2 will,upon receipt of proper payment, amend the internal records concerningthe ticket to reflect payment in full. The system may then allow theuser to open an exit gate by presenting the ticket to the bar codescanner or other reader associated with the exit gate (step 636), andthe user exits the lot (step 638). The time allowed for the user to exitthe parking lot may be limited to, for example, 10 minutes to deter auser from making early payment and then failing to retrieve his or hercar. In a preferred embodiment of the machine 2, the ticket presented tothe reader associated with the exit gate returns the ticket to the user.The user thus is provided with a receipt, and the machine 2 need notmake provisions for the storage and eventual disposal of returnedtickets. In an alternative embodiment, the ticket may be altered by themachine 2 of the present invention when it is presented for payment,such as by printing “paid” on the ticket in either or both human andmachine-readable form.

In another operational mode provided on the machine 2 of the presentinvention, known as the “pay and display” mode, the user is issued aticket for display in the window of his or her vehicle. In thisoperating mode, the user will preferably address the machine 2 beforeparking his or her vehicle. To facilitate use of the machine 2, it maybe mounted such that it can be operated from the driver's seat of anautomobile.

In an embodiment of the “pay and display” operational mode, the majorsteps of which are illustrated in FIG. 11, the user first selects thenatural language that he or she wishes to use in completing thetransaction (step 702). The machine 2 will then use the selectedlanguage in presenting textual or audible information to the user untilthe transaction is completed. The selected language may also be used onthe user's printed receipt or ticket. Because the textual and audibleinformation output from the machine 2 is stored in easily loaded andmodified computer files, the machine 2 can be adapted to operate usingany language. Accordingly, the machine 2 may be easily adapted for usein other countries, or in facilities commonly used by people speaking avariety of languages, such as an international airport. The capabilityto communicate to a user in any language is of course not limited to the“pay and display” mode, but can be offered by the machine 2 in anyoperating mode.

After selecting the desired language, the user then selects an amount oftime that he or she wishes to leave his or her vehicle in the lot. Thismay be done by selecting one of a plurality of time options displayed onthe touch screen 200, or by entering a desired amount of time using akey pad displayed on the touch screen 200 or both (step 704). Themachine 2 calculates the amount due (step 706), and requests paymentfrom the user (step 708). The user may then tender payment of theindicated amount (step 710). Payment of the applicable parking fee maybe made in any of the ways described above with respect to the “pay onfoot” mode. Upon receipt of proper payment, the machine 2 issues aticket for display on the user's vehicle (step 712). The user may thentake the ticket, park the vehicle, and leave the ticket on display, e.g.in the window of the vehicle (step 714).

Where the user has misjudged the amount of time the parking spot isdesired, additional time can be purchased from the machine 2 in the formof an additional ticket (step 716). Alternatively, for example, if lowerrates are offered to longer term parkers, the original ticket can bepresented to the scanner of the machine 2, and a new ticket issued at alower rate, or updated indicia can be presented on the original ticket.The precise selection of options presented to a user can be varied bythe operator by setting provided software switches or by editing theoperating program files.

If desired, refunds may also be offered to users who require a space inthe parking lot for less time than they originally purchased (step 720).In this circumstance, the original ticket may be presented to thescanner 31 of the machine 2 (step 722) and a partial refund issued (step724). Alternatively, a voucher good for parking at a later date may beissued, or credit may be added to a credit card account or fee card(step 724).

In an embodiment of the “pay by space” operational mode, the major stepsof which are illustrated in FIG. 12, the machine 2 may direct the userto park in a particular space (step 802). In this instance, the issuedticket not only indicates a valid time and date, but also a valid space.In connection with such a system, the machine 2 may alternativelypresent the user with a plurality of spaces from which the user may makea selection (step 802). If desired, the various spaces may be assigneddifferent rates by the operator depending on the desirability of thespace. Accordingly, a space near the entryway of a large office buildingserviced by the lot may cost more than a space at the end of the lot,far from a popular destination. The price of spaces may be assignedaccording to blocks of spaces, or on an individual basis, or both.Additionally, the system may limit the amount of time available fromcertain spaces, to, for example, promote turnover in desirable spaces.The price of spaces or the time they are offered for may also be variedby the time of day or the day of the week. This great flexibility is dueto the machine's 2 operation being coded in easily modified files. Thefee is then calculated (step 806) and payment is requested (step 808).After the user pays (step 810) using any of the methods described indetail above that may be accommodated, a record of the transaction ismade (step 812). This record of the transaction is preferably made inthe form of a computer file written to the hard disk drive 502 and toany provided removable storage 506. Alternatively or in addition, arecord of the transaction may be transmitted to an offsite computer 512over a communications link 514. A ticket or receipt may then be issuedto the user (step 814).

As yet another variation on the “pay by space” operational mode, theuser may park in an available space, and then approach the machine 2 forpayment. According to this variation, the user will generally be askedto enter the space number in which his or her vehicle is located (step802). The user may also be asked to enter or select an amount of timethe space will be used (step 804). The fee due may be based on thedesirability of the space, the amount of time the space is desired, orboth. After payment has been received, a ticket may be printed fordisplay on the vehicle (step 814).

Although the above examples discuss the issuance of a display ticket, inwhich case enforcement of proper fee payment could be made by personnelvisually ensuring that all vehicles in a lot have a proper ticket, otherenforcement means are possible. For example, where a user selects or isissued a particular parking space, the machine 2 may associate thatspace with other details of the transaction, such as length of timepurchased. Enforcement may then be conducted by outputting a printoutfrom a printer 28 or 29 indicating those spaces for which proper paymenthas been made. That list may then be carried through the lot byenforcement personnel to ensure that no vehicles are parked in spotsthat have not been paid for. Alternatively, and particularly where thelot is relatively small, a readout of the spots that have been paid formay be presented on the touch screen display 200 itself, avoiding theuse of materials otherwise required to prepare a hard copy of thereport. In any event, full records regarding spaces purchased can bemaintained on computer readable files. According to a preferredembodiment, such records will be written to a removable storage device506, such as a floppy disk 8. Alternatively, or in addition, these filesmay be communicated to another computer 512 located outside of themachine 2 over a network, telephone line, or other communications link514. The computer readable file thus generated allows personnelresponsible for management of the machine 2 and parking lot toaccurately audit receipts and usage of the lot.

Another aspect of the machine 2 is that it provides for the conservationof energy. Measures to conserve energy include a system sleep mode,which powers down the system until sensor detects the presence of a useror an inquiry from an offsite computer 512. In addition to conservingpower, the sleep mode lengthens the life of internal components. Also,although the system may be powered by a common 115-volt AC powerconnection, it may alternatively be operated using solar power. Ineither of these configurations, a 12-volt battery backup 528 issupplied. Optionally, additional backup batteries may be installed toextend the time that the system may remain in operation if power fromthe AC connection or solar panel is not available. These measures atpower conservation allow the system to draw only about one ampere ofcurrent when it is in sleep mode. In operation, the machine 2 typicallydraws a maximum of 6½ amperes. In cold weather, the maximum current drawmay raise to about 30 amperes due to the use of an internal heater 534or heaters. Of course, solar-powered units are advantageous where themachine 2 is to be installed in remote locations. Where power issupplied by a conventional AC connection, the system includes a lineconditioner for complete protection of the internal electroniccomponents from surges and spikes in the power supply.

In yet another operational mode that may be provided, the “park pass”mode, the major steps of which are illustrated in FIG. 13, the automatedfee collection machine 2 of the present invention may be used to collectuse fees for other than a parking lot. Thus, according to one embodimentof the present invention, an operational mode is provided in which themachine 2 can issue entrance passes for, e.g. a national park, permitsfor camping and other fee based activities, and other functions, such asproviding information to a park visitor.

Particularly when the machine 2 is to be placed in a remote location,such as in a park, it is desirable to provide a “sleep” mode (step 902)to allow the machine 2 to conserve power. When a sleep mode has beenentered, only essential functions of the machine 2 are operational.According to one embodiment, the radar proximity sensor 36 remainsoperational while the machine 2 is in the sleep mode. This allows thepresence of a user to be detected (step 904) without requiring inputfrom the user. Detection of a user (step 904) may also be accomplishedby displaying a button on the touch screen 200 that can be pressed bythe user to awaken (step 906) the machine 2. The detection of a userthrough the radar proximity sensor 36 or by eliciting input from a usermay also be used to begin special machine 2 functions, such aswarming-up the print heads of any provided thermal printers.

The machine 2 may present the user with a number of options (step 908)from which to choose. For example, a user may select (step 910) from themenu of available entrance passes or other options. Such passes may befor differing lengths of time or access, and may offer discounted ratesfor seniors or holders of related passes. The fee due is then calculated(step 912), and payment is requested (step 914). As described more fullyabove in the context of payment for parking fees, payment for theselected pass may be made by any of a number of methods (step 916). Thepass may then be issued by a printer 28 or 29 to the user (step 918).Alternatively, and in particular where the pass is for a longer term(e.g. 30 days, 60 days, or one year) a preprinted pass may be issuedfrom a dispenser 518. The preprinted pass may be issued as a sticker ordecal for placement on the user's vehicle. Alternatively, additionalindicia may be added by the printer 28 or 29 to an otherwise preprintedpass before issuance. This allows, for example, a 30 day pass otherwisepreprinted on card stock or as a sticker or decal can include the dateof issuance and the date of expiration, or for the addition of a barcode.

As another feature, a user of the park may, before paying for andreceiving an entrance pass, choose to complete other transactions (step920). For example, the user may additionally purchase a boating pass ora pass for some other activity not included in the general entrance fee.Additionally, the user may, for example, purchase a campsite for one ormore nights. Thus, in a procedure similar to the one described abovewith respect to particular parking spaces, the machine 2 may present theuser with a choice of one or more available camping spots. The displayof camping spots available may be modified based on factors entered bythe user, such as the dates that the campsite is desired, and theparticular location of the campsite. Therefore, if a user indicated adesire to purchase a campsite for two particular nights, only campsitesavailable on both those nights would be offered to the user forselection. Such additional transactions may continue until the userindicates that completion of the entire transaction is desired. At thispoint, the machine 2 will request payment for the entire amount due.After proper payment has been received, receipts, stickers, decals,voucher, or any other appropriate indicia of payment can be issued.

As mentioned above, discounted rates may be offered to certain users,for example for senior citizens. In order to verify the age of the user,the machine 2 may require the user to enter his or her driver's licenseinto the magnetic strip card reader. The card reader may then determinewhether the user is indeed of the age required to qualify for thediscount.

Another situation in which it may desirable to offer an altered rateschedule is where a user has purchased an entrance fee to a companionpark. In such a situation, the user may be offered a discount for accessor the purchase of other types of passes at an additional park. In thiscase, the machine 2 may require the user to enter a pass from the otherpark into the bar code scanner 31. The bar code can then be scanned anda discount offered.

Because of the flexible user interface provided by the device, themachine 2 is easily configurable to allow for seasonal or administrativechanges in the permits that are available, or to be reconfigured forchanges in fee schedules.

When the machine 2 is otherwise in sleep mode, the audio and visualoutput capabilities of the machine 2 may be used to present advertisingor other information. The presentation of such information may beinterrupted when a user pushes a display button. The audio and visualoutput capabilities may also be used to present information to a userregarding available transactions. For example, an embodiment of themachine 2 having a “theater” operational mode adapted for placement in amall or theater may present information regarding upcoming filmshowings, indicating time and cost, and may even offer clips or“trailers” of selected films. A user could then purchase tickets to thedesired show. Upon issuing the purchased tickets, the machine 2 couldthen present coupons, either preprinted or printed upon issuance, to theuser for refreshments at the theater or for goods or services availablefrom nearby establishments.

Where the machine 2 is used in a remote location, it may be desirable toenable operation without requiring access to the power grid.Accordingly, the machine 2 may be provided with a plurality ofbatteries, in addition to the backup batteries 528, to provide theprimary power source for the machine 2. A consistent and adequate supplyof power to the machine 2 may be ensured by periodically swapping themachine's 2 batteries for batteries that have been charged at a centrallocation. Alternatively or in addition, the machine 2 may be providedwith solar panels to operate the machine 2 and/or recharge the machine's2 batteries. Generally, even where the machine 2 is connected to an ACpower supply, batteries 528 will be provided to ensure proper operationin the event of a blackout or other interruption of power. Wherebatteries are the primary power source for the machine 2, an enlargedpedestal in which to house them may be provided.

Regardless of the operating mode or modes, the machine 2 of the presentinvention may be provided with a variety of sensors to deter vandalismof or theft of the machine 2. For example, a shock sensor 516 may beprovided to detect parties attempting to knock over or break into themachine 2. Upon the detection of a shock, the machine 2 may issue averbal warning. If the shocks continue to be detected, the verbalwarnings may be progressively more stern. In addition, activation of theshock sensor 516 may be used to selectively trigger an alarm, or contactsecurity personnel over a communications link.

An offsite computer 512 or security personnel 510 may be notified whenattempts at vandalizing the machine 2 are made. Thus, when attempts aremade to insert foreign objects into the device, or the device issubjected to battering, a signal is sent to the offsite computer 512. Inaddition, the machine 2 may be programmed to issue a voice warning,operate a siren, operate a video or still camera to capture the image ofthe perpetrator, or notify authorities or security personnel 510 via amodem. The same communication lines 514 that are used to transmit thenotification of the vandalism attempt from the modem may also be used toallow security personnel 510 to issue audible warnings to theperpetrators, and to transmit an audio signal from the machine 2 to thesecurity personnel 510.

As an additional deterrent to vandalism or theft, the machine 2 may beprovided with a camera 520. In a preferred embodiment, the camera 520 isactivated upon the detection of a shock by the shock sensor 516. Thecamera 520 may be used to selectively take still or full motion picturesof the perpetrators. The camera 520 may also be used in combination withverbal warnings, informing the perpetrators that their pictures arebeing taken. Alarm functions, such as sirens at the device andnotification of security personnel 510 via modem may also be provided.The alarms and video recording devices may be triggered by theactivation of the shock sensors 516, the unauthorized opening of thedoor 12 or removal of a component, or the presence of foreign objects ina port of the machine 2.

The machine 2 may also provide certain emergency capabilities. Forexample, a user or other person who witnesses or is the victim of acrime, may, through the machine 2, contact police or security personnel.Communication with such personnel may be provided over a network ortelephone link 514. Using the link 514, the person signaling theemergency may talk to the contacted personnel through the providedmicrophone 42. Replies from the security personnel may be output throughthe device's provided speaker 522. Because the machine 2 provides amicrophone 42 to allow the user to speak to personnel at the receivingend of the call, the 911 system may be accessed.

The machine 2 of the present invention may also be provided with meansfor ensuring that favorable atmospheric conditions are maintained in themachine's 2 interior. Thus, a temperature sensor 528 may be provided inthe interior of the machine 2. Where the temperature inside the machine2 exceeds a predetermined amount, a cooling fan 532 inside theprotective shell or enclosure 4 may be activated to draw air through theinterior of the machine 2, thereby lowering its temperature. When apredetermined low temperature is detected, a heater 534 may be activatedto maintain a desired minimum temperature inside the machine 2. Thetemperature sensor 528 may also be used to activate a defrosting fan 530to ensure that the output from the LCD is visible through the touchscreen 200 and Lexan cover 46. In a preferred embodiment, the coolingfan 532 is set to activate at 80° F., and the heater 534 and/ordefroster 530 is set to turn on at 20° F. and off at 75° F. However, anyof these temperature settings may be easily changed by changing theappropriate setting in the controlling software.

Through the provided communication features, the machine 2 can notify anoffsite computer 512 of various conditions. For example, the level ofpaper or other stock used to print receipts, passes, and/or decals, ismonitored. The device can thus provide notification when the paper hasreached a certain level. Similarly, the machine 2 monitors the level ofcoins in the coin hopper 22. The machine 2 can also provide notificationof activity at the machine 2 by informing the host computer of thenumber of receipts or passes that have been dispensed, the amount ofchange that has been received or refunded, or the amount of bills thathave been tendered or rejected.

According to one embodiment of the present invention, machinemaintenance may at least partially be completed from a remote computersystem. Operations suitable for remote maintenance include thecollection of transaction reports and the modification of systemfunctions and settings. For example, maintenance personnel at an offsitecomputer 512 may contact the machine 2 over the communications link 514.After establishing communication with the programmable computer 6 of themachine 2, files containing transaction records can be downloaded foranalysis and storage at a central location. Additionally, settings suchas the fees charged for particular spaces or the spaces available can bealtered from the offsite computer 512. Additionally, new operating filesor changes to the configuration of installed operating files can beloaded from the offsite computer 512. The communications link 514 mayalso be used by the machine 2 to contact the offsite computer 512 whenmaintenance is or soon will be required.

Maintenance can also be performed at the machine 2 itself. Servicing andprogramming of the machine 2 may be effected by the use of smart cardsor PIN numbers carried by service personnel. Each such access method mayprovide for varying levels of access to machine functions. Theconfigurable programming capabilities include the ability to changerates, available sites or spaces, or user interface messaging. Further,changes to the configuration of the machine 2 may be made either on siteor remotely. The machine 2 also provides for flash mode programming,which allows the configuration of the machine 2 to be changed instantly.Alternatively, changes may be entered via on-site or remote keyboard ormenu commands.

According to one embodiment of the present invention, differing levelsof maintenance access are provided. For example, at a first level,maintenance personnel may be granted access to on-screen or printedlists of recent transactions or reports. At this first level, access torecords concerning individual spaces may also be granted, for example toallow a particular parking spot to be kept empty. However, access to theinterior of the machine by an electronic latch may be denied at thislevel.

At a second level of access, maintenance personnel may also be allowedto perform maintenance on the interior of the machine. Thus, this secondlevel of access grants maintenance personnel access to the machine's 2interior, whereas in the above-described level of access, no suchprivilege was granted. Accordingly, only more trusted personnel shouldbe granted higher levels of access. Personnel with this second level ofaccess can also remove and replace storage media such as floppy disksand magnetic tapes from the interior of the machine 2, or to downloaddata to removable storage 506 media or to a second computer converted tothe communications link 514 or to a port provided on the machine 2.

At another level of access, machine diagnostics functions may beperformed, as well as operations involving the coin 54 and bill 18acceptors. Personnel granted this level of access may also performsystem backups and load and remove operating files from the machine 2.Accordingly, only the most trusted personnel should be given this levelof access.

Of course, the various maintenance procedures described above can beselectively granted to any or all access levels. The precise proceduresthat can be performed under any of the access levels can be selected bythe operator with complete flexibility. According to one embodiment, thediffering levels of access are controlled by information contained on anaccess card held by maintenance personnel. Thus, insertion of a level 1access card, according to the example above, will grant the holderaccess to a printout or display of recent transactions, and a menu toedit the availability of parking spaces, but will not open the door 12.Higher levels of access may, in addition to the options allowed by level1, enable the maintenance personnel to open the door 12 and gain accessto the interior of the protective enclosure 4.

One additional aspect of the invention is the comprehensive accountingand reporting features it provides. Thus, all cash denominations aretracked as to usage and amount. Further, full auditing for credit,debit, and ATM card transactions is provided. Thus, card information,including card holder name, amount, date, and a detailed report of feespaid for during the transaction, can be displayed or printed. Thegeneral ledger style fund allocation feature allows funds to bedispersed to the appropriate collection sources. Also, ATM shift reportforms are produced automatically. Further, because of the flexiblenature of the accounting features, transactions may be grouped in a widevariety of ways, such as by fee type, entity to which particularcollections are due, and usage of services or facilities administeredthrough the particular device.

According to an embodiment of the present invention, an editor isprovided to allow the operator to quickly and easily change theconfiguration files of the machine 2. In general, the editor may be runon a offsite computer 512, and is used to modify various softwaresettings contained in the machine's 2 operating program configurationfiles. Thus, for example, the operator may change the color or shape ofuser input buttons displayed on the color touch screen display 200, oreven the selections available to the user. The editor program is userfriendly, and can be used without removing the machine 2 from service.Additionally, the machine's 2 operating program can be run on a personalcomputer that is not necessarily associated with the machine 2 in asimulation mode to verify its proper operation.

Flow sheets illustrating the detailed operation of the controllingprogram and example operating modes are shown in FIGS. 14-28. These flowsheets illustrate the various steps taken by the program of the machine,although by utilizing the personal computer, an almost endless number ofoperating modes, programs and confirmations can be adopted, depending onthe particular application.

In a further aspect of the machine 2, security against attempts at theftperpetrated by personnel responsible for operating and servicing thedevice is also provided. Such security measures include programmablelevels of personnel access to software functions or physical areas ofthe device. Also, the extensive accounting features provided make thetheft of cash or coin from the device by personnel given access to itextremely difficult.

In accordance with the present invention, an automated fee collectionand ticket dispensing machine is provided. The invention in its broaderaspects relates to a machine for automatically collecting fees anddispensing receipts to users. More particularly, the invention relatesto a machine for collecting fees using one of a plurality of suppliedoperating modes selected by the user or operator of the machine.

While various embodiments of the present invention have been describedin detail, it is apparent that further modifications and adaptations ofthe invention will occur to those skilled in the art. However, it is tobe expressly understood that such modifications and adaptations arewithin the spirit and scope of the present invention.

1. An isolated, stand alone, automated fee collection and ticketdispensing device adapted for operating in a plurality of operationalmodes, comprising: a power supply; a durable protective enclosure havinglocking means for securing an access door; a fee collection means forcollecting a payment from a user and providing change as necessary; afirst output device adapted to modify a first ticket stored in saiddispensing device; a second output device adapted to modify a secondticket stored in said dispensing device; a dispensing chute with a firstaperture to receive the first ticket outputted from said first outputdevice, and a second aperture to receive the second ticket outputtedfrom said second output device, said dispensing chute further comprisinga dispensing tray extending outside of said protective enclosure whichallows the first ticket and the second ticket to be discharged from thedispensing chute; an air flow dispensing means in operable communicationwith said dispensing chute and a power supply, wherein upon receiving asignal, said air flow dispensing means provides air flow within saiddispensing chute, wherein the first ticket and the second ticket aredispensed from said dispensing chute; and a computer positioned withinsaid durable protective enclosure and operably interconnected to atleast said fee collection means, said power supply and said first outputdevice and said second output device.
 2. The automated fee collectiondevice of claim 1, further comprising a third output device adapted tomodify a third ticket stored in said device, wherein said dispensingchute further comprises a third aperture to receive the third ticketoutputted from said third output device.
 3. The automated fee collectiondevice of claim 1, wherein at least one of said first output device andsaid second output device is a thermal transfer printer.
 4. Theautomated fee collection device of claim 1, wherein at least one of saidfirst output device and said second output device is capable of applyingat least one colored material to the first ticket and the second ticket.5. The automated fee collection device of claim 1, wherein at least oneof said first output device and said second output device is capable ofcutting at least one of the first ticket and the second ticket into apredetermined shape.
 6. The automated fee collection device of claim 1,wherein the first ticket and the second ticket may be dispensed whensaid access door is opened.
 7. The automated fee collection device ofclaim 1, further comprising at least one environmental control meanspositioned within said enclosure, wherein at least one of a temperature,a relative humidity and a power source may be controlled automatically.8. The automated fee collection and ticket dispensing device of claim 1,wherein said computer comprises a programmable personal computer.
 9. Theautomated fee collection device of claim 1, wherein at least one of thefirst ticket and the second ticket comprises at least one of a decal, asticker, a parking pass, and a payment receipt.
 10. A method fordispensing items within an automated fee collection and ticketdispensing device, comprising the steps of: displaying at least firstinformation on a visual display means, said first information comprisinginstructions for using said dispensing device for said item; providing auser input means that allows the user to provide input information;detecting said input information from said user input means; providing ameans to accept payment; providing a plurality of output means thatprints predetermined information on at least one of said item; providinga chute with a plurality of apertures that receives at least one of saiditem after it has been altered by at least one of said plurality ofoutput means; providing a blower which is in operable communication withsaid chute and which provides a flow of air through said chute, whereinsaid at least one of said item is expelled from said chute; anddispensing said item through said chute.
 11. The method of claim 10,further comprising the step of signaling said blower when to turn on andwhen to turn off.
 12. The method of claim 10, further providing aprogrammable computer in operable communication with at least said userinput means, said visual display means and said means to accept payment,wherein said dispensing device is a stand alone machine capable ofoperation in a remote location.
 13. The method of claim 10, wherein saidplurality of output means is a thermal transfer printer.
 14. The methodof claim 10, wherein said plurality of output means is capable ofcutting said item into a predetermined shape.
 15. The method of claim10, wherein said user input means comprises a touch sensitive screen.16. The method of claim 10, wherein said predetermined information is amessage, a sticker, a parking space number, a bar code, a decal, or ablack ink.
 17. The method of claim 10, further comprising the steps ofproviding an access door for said device that has a first closedposition and a second open position, said device being capable ofoperation when said door is in said first position and said secondposition.
 18. An automated fee collection and dispensing device of claim10, wherein the item comprises a decal, a sticker, a ticket, a messageand a receipt.
 19. The automated fee collection device of claim 10,where said means to accept payment comprises at lest one receptacle forreceiving legal tender, coins and a credit card.
 20. An automated feecollection and dispensing device, comprising: an isolated, stand alone,automated fee collection and ticket and/or decal dispensing deviceadapted for operating in a plurality of operational modes, comprising: adurable protective enclosure having locking means for securing an accessdoor; a computer positioned within said protective enclosure andoperatively interconnected to monitor and control at least one of aplurality of operating conditions associated with said isolated, standalone, automated fee collection device; computer programming stored insaid computer, wherein said programming provides at least twooperational modes; a visual display in operable communication with saidcomputer and operably positioned on said durable protective enclosure; afee collection means for collecting a payment from a user and providingchange as necessary; a first output device adapted to modify a ticketand/or decal stored in said dispensing device; a second output deviceadapted to modify the ticket and/or decal stored in said device; adispensing chute with a first aperture to receive the first ticketand/or decal outputted from said first output device, and a secondaperture to receive the second ticket and/or decal outputted from saidsecond output device, said dispensing chute further comprising adispensing tray extending outside of said protective enclosure whichallows the first ticket and/or decal and the second ticket and/or decalto be discharged from the dispensing chute; and means for supplyingpower to said ticket and/or decal dispensing device.
 21. The dispensingdevice of claim 20, further comprising an air blower in operablecommunication with said dispensing chute and a power supply, whereinupon receiving a signal said air blower directs a volume of air intosaid dispensing chute to facilitate the travel of the ticket and/ordecal to said dispensing tray.